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Terms of Service

Cancellation and Refund Policy

As a member, you can personally cancel your membership online at anytime.  Membership cancellations received within 7 days of initial enrollment may be eligible to receive a full refund less the one-time enrollment fee.  Refunds will be credited back to the original debit/credit card or checking/savings account used for payment.

Cancellations received after the initial 7 day period will not be eligible for a refund for any previous month.  Even if you do not use the plan benefits or speak with an attorney, you will be responsible for any membership fees until you cancel your membership or until it is otherwise terminated.

You can easily submit a cancellation request via e-mail, Live Chat, by phone or post-mail.  For e-mail cancellations, simply send a message with your full name and membership number to support@mail.prepaidplans.ladesk.com or send it via the Contact link.

Cancellations cannot be made retroactive.  Cancellations are effective the date the cancellation request is received.  We will acknowledge your request with an e-mail confirmation.  Cancellations received on your monthly draft day or after the recurring monthly draft day are not eligible for a refund for the new pay period.  Members can continue using their membership through the paid period.  We reserve the right to suspend or cancel a membership for any reason, including for non-payment.

Automatic Recurring Payment

By enrolling in one our plans and providing a payment method, you authorize us to draft the applicable monthly (or yearly if this duration is selected) membership fee from your account.  Your Prepaid Plans membership will continue month-to-month (or yearly if you choose) unless and until you cancel your membership or we discontinue it.  We will draft the monthly/yearly membership fee from the payment method you provide.  You must cancel your membership before it renews each month/year in order to avoid billing of the next month’s membership fee to your debit/credit card.

We automatically draft your debit/credit card each month/year on or around the calendar day corresponding to the commencement of your enrollment.  In the event your enrollment occurred on a day that is not within a given month, we may draft your debit/credit card on the next available day.


Copyright 1999 – 2022 New Mexico USA.  All Rights Reserved.  Use, duplication, or disclosure by the United States Government is subject to the restrictions set forth in DFARS 252.227-7013 (c)(1)(ii) and FAR 52.227-19.

The copyright in all material provided on www.prepaidplans.com (“Site”) is held by all appropriate parties.  None of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Prepaid Plans™ or the copyright owner.

You also may not, without the written permission of Prepaid Plans™, “mirror” any material contained on these Sites on any other server.  This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded and printed materials.

Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.


The wordmarks, service marks, trademarks and associated tag lines used within this site are the exclusive property of their respective companies.

PrepaidPlans.com and all other domain names are registered rights of the Site owner.


By providing your phone number, you hereby consent to any relevant communication or phone calls, even if your phone number is on any Do Not Call list.  Also, by providing your e-mail address, you hereby consent to any relevant e-mails, even if your e-mail address is on any Do Not SPAM list.  For information regarding our Privacy Policy, click here.


By enrolling in a membership, you agree to automatically be added to our monthly newsletter.  When using our contact form to send an e-mail, you have the option of joining our newsletter.  The check box to join the newsletter is initially checked.  To not be added to our newsletter, simply deselect the check box next to “Join Newsletter”.

If you no longer wish to receive our newsletter and promotional communications, you can opt out by clicking on an unsubscribe link on the bottom of a newsletter or by e-mailing us through our contact form.

Our Attorneys

Attorneys are often in deposition or court and as such they may not call back for two or three days. Accepting a case is left to the personal judgement of the attorney. The attorney may determine that the case lacks merit in which case, they are truly trying to save the member the time and money of pursuing a potential losing case. In addition, the attorney may be too busy to give the member the time and care they require. In either situation, members should contact Member Services and request another attorney. They may use as many plan member attorneys as they like. Results with the next attorney could differ.

Limitation of Liability

In no event shall Prepaid Plans™ be liable for any direct, indirect, special, or consequential damages, or any other damages whatsoever, for any use of or reliance on this Site, or any linked or referenced website, including, without limitation, any lost opportunity, lost profits, business interruption, loss of programs or data, even if expressly advised of or otherwise aware of the possibility of such damages, whether in an action of contract, negligence, tort, or otherwise.

The pages contained in this Site may contain technical inaccuracies and typographical errors.  The information in these pages may be updated from time to time and may at times be out of date.  We accept neither responsibility for keeping the information in these pages up to date nor liability for any failure to do so.


We reserve the right to change these terms at any time.  By using this Site, you acknowledge that you have read and reviewed these terms in their current version.  If you continue to use this Site after we make changes to these terms, you are signifying your acceptance of the new terms.